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When does an IT company become more than just an IT company?Is it when they surpass 25 years of honesty and integrity, helping other businesses improve, grow and prosper to their full potential?Is it when they embrace the power of giving back, by engaging in community outreach, charitable donations, volunteer programs, and non-profit support?Or is it when they become so entwined in the fabric of the community, through ALL of these efforts, that you can’t imagine your city without them?
We’re HUB Computer Solutions , and we have been a passionate supporter of local business and community for over a quarter century. Now we’re looking another new member to join our team and help us continue to grow our business, and in turn, shape the city around us.
Additional team member needed: Senior Network Engineer
Your goal in this position is to bring all of your experience, expertise and industry insight to work as part of a dynamic team, having responsibility for managing assigned projects to deliver services by established objectives. Extensive hands-on experience with various Microsoft Windows Server and virtualization technologies is essential for success.
Practically speaking you will:
Assist in the design, delivery and support of advanced networking solutions.
Provide quick and efficient problem resolution and technical support for clients.
Evaluate and test new technologies and methodologies.
Manage assigned projects to deliver services in accordance with established objectives.
Onsite, remote, and depot troubleshooting & repair of computer hardware, software and network problems.
You have the following qualifications:
A post-secondary degree, college diploma or equivalent certifications - minimum of CCNA certification required.
A minimum of 3 years' post educational experience in a networking environment(s).
Microsoft Certified Systems Associate (MCSA) OR Microsoft Certified Systems Expert (MCSE) OR equivalent experience.
Additional certifications or skilled in the following:
- Network Security Technologies
- Virtualization Technologies
- IP Telephony and Collaboration Technologies
- Microsoft Active Directory
Additionally, you must possess the following skills and qualifications:
Be legally entitled to work in Canada.
Possess a valid driver’s license and reliable vehicle (mileage compensation is provided).
Be able to dynamically multitask across numerous issues in a challenging environment.
Have excellent communications both in written and verbal form.
Have superior troubleshooting and problem-solving skills.
Effectively work as part of a team.
Genuinely care about providing exceptional customer service.
Working @ HUB
We always encourage ongoing training and professional development, and will fully support your growth goals. We’ve been in business for over 25 years, and we want you to build a fulfilling career and home here, to help us grow into the next quarter-century.
This is a full-time, permanent position based out of our newly expanded Winnipeg office. We have a big, bright space that is open and collaborative, with lots of dedicated meeting space, and a relaxed kitchen and relaxation area. We have a fun, team environment that promotes an encourages collaboration and cross-learning opportunities in the many technologies we support.
We offer a highly competitive base salary. In addition, we also offer a company RSP plan, benefits including health/dental/life/disability insurance, as well as personal days and flex time.
How to apply:
We value diversity and inclusion and encourage all qualified people to apply. We will review applications as they are received and look forward to hearing from you.
Thank you for your interest, only those selected for an interview will be contacted.
Additional team member needed: Service Coordinator
We are looking for an ambitious and motivated individual to join our dynamic team as a Service Coordinator. The position will primarily be responsible for the coordination of IT technicians and work schedules, relaying incoming service tickets and providing information to customers, employees, vendors and other inquiries. The Service Coordinator works closely with the management and admin teams to ensure customer / employee satisfaction.
Respond to customer phone calls and emails requesting service on a daily basis by following standard company procedures and policies or management feedback
Communicate with customers and suppliers
Maintain appointment schedule for the service team members
Utilize professional services (scheduling & service delivery) automation software
Update documentation as required
Work with third-party vendors in coordinating service calls
You must possess the following attributes:
Excellent customer service/relations skills
Excellent time management, organization and multi-tasking skills
Excellent verbal, written, and interpersonal communication skills
Accuracy and the ability to pay attention to detail
Proficiency with Windows-based computer use and Microsoft Office programs
Effectively work as part of a team
Previous dispatching or call centre experience would be considered an asset
Work hours are Monday through Friday, 8:30 am to 5:00 pm. We offer a highly competitive base salary. In addition, we also offer a company RSP plan, benefits including health/dental/life/disability insurance, as well as personal days.