HUB TechMinutes

COVID -19 demonstrates the need for a business continuity plan to help your business sustain operations. Many organizations are at-risk through short staffing or unavailable workers and services. We’ll discuss some of the significant parts of a business continuity plan and why they are crucial.

During the current COVID-19 pandemic, there is the potential for an emergency stay-at-home order to be issued by the province. Preparing your business in advance for events like this is key to its survival. Making it crucial that you know what your responsibilities are when awaiting a stay-at-home order.

With your team members working remotely are you struggling with sharing files securely?  Statistically speaking, there’s a pretty good chance that you use Microsoft Office 365 in your business, which means you can use OneDrive, Microsoft’s contribution to cloud-based storage and collaboration. If this is how your users work productively, they are probably already familiar with how they can share these documents - but what if there are some things you don’t want freely shared around? Today, we’re going over how you can restrict OneDrive sharing capabilities.

If you were asked to describe your average tech support experience, chances are that you remember a time when you had to either wait around for the technician to come around, dealing with downtime the entire time; or, worse yet, unplug your technology and schlep it across town to the break/fix store only to be told that it may be done in the next few days (code for over a week). Today, we’ll tell you how managed IT services can keep you from playing the waiting game. 

Have team members working out of the office monitoring parts of your business is a good practice as it allows you to get out in front of any potential problem it may have. As IT is concerned, monitoring is a crucial part of ensuring that every part of your business’ computing infrastructure is working as intended and if there are any issues you are aware of them before a critical failure occurs. Today, we thought we’d discuss the tools used to monitor IT networks and infrastructure, and what effect that can have on your business.