HUB TechMinutes

“Gartner defines unified communications (UC) products (equipment, software and services) as those that facilitate the interactive use of multiple enterprise communications methods. This can include control, management and integration of these methods. UC products integrate communications channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices.” 

Small businesses have a unique challenge that must be overcome. The fact that some companies rely so much on traditional telephone providers is a testament to this. With a reliable Internet connection practically being a necessity in today’s business world, it’s no surprise that Voice over Internet Protocol has taken off in the business environment. If you give VoIP a try, you might find it to be the most valuable investment you can make for your company’s communications solution.

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

The cloud gives businesses just like yours the tools to become more productive throughout the workday, but no two organizations are the same. Your business’ needs will differ from others like you. How can you make sure that you have the tools needed to get the most out of your workday? You can start by implementing the right technology solutions--namely, the cloud, which can make communication and collaboration much more efficient as a whole.