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When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.
If you search and find 12 Internet sites to answer this question, you will receive 12 similar; yet not, answers.
Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.
It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like yours.
You provide a good or service to your clients, and therefore, could be considered a vendor to them. Similarly, your organization depends on the goods and services of other organizations, making your business a client as well. All of this can become quite complicated and convoluted, which brings up the question of how you’re managing all of these loose ends. Are you keeping your vendors managed as well as you should be?