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While remote work can be a hugely popular and successful strategy to ensure your business’ goals are accomplished, remote meetings can often offer up challenges for those that aren’t used to them. For this week’s tip, we’re offering three ways that you can help make these meetings easier to manage.
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Have you ever run into this scenario? You are out of the office working with a customer, or perhaps at a trade show or event, and you really need to deal with an emergency with an upset client. You pull out your phone and give the client a call and make things right. All goes back to normal for a while. A few weeks later the client wants to discuss something else and calls your cell phone directly instead of using the proper channels. You politely try to direct them to use your business line, but as the months go by, they start racking up more and more calls to your cell phone, taking your valuable time when any one of your employees could have helped them.
With business' trying to feel out the situation, there is going to be some anxiety, some indecisiveness, even some fear about reopening too early (or too late). It may be a perfect time, however, to start to look at ways you can innovate your business. One way you can do that is by reinventing your business’ communications platform.
Every business needs some sort of telephone system. If you are looking to save some money, a Voice over Internet Protocol (VoIP) platform is a good place to start. However, VoIP can do more than just trim down your communications spend. There are many other options that VoIP can open up for the benefit of your business’ efficiency and productivity.