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HUB TechMinutes

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Tip of the Week: Three Tips to Improve Your Remote Meetings

While remote work can be a hugely popular and successful strategy to ensure your business’ goals are accomplished, remote meetings can often offer up challenges for those that aren’t used to them. For this week’s tip, we’re offering three ways that you can help make these meetings easier to manage.

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Don’t Get Tricked: Phishing Attacks Pretending to be Voicemail Attachments

Human beings are naturally inquisitive creatures, which makes it all the easier for us to be convinced of different things. Cereal mascots promise wild flavours that will send kids on a Mom-approved adventure, magazine covers promise countless sure-fire ways to be rid of that stubborn belly fat, and—more sinisterly—phishing attacks promise to be something that they are not. As hackers have found, this tactic has proven to be worth investing time in.

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Hosted VoIP Can Improve Customer Service

Have you ever run into this scenario? You are out of the office working with a customer, or perhaps at a trade show or event, and you really need to deal with an emergency with an upset client. You pull out your phone and give the client a call and make things right. All goes back to normal for a while. A few weeks later the client wants to discuss something else and calls your cell phone directly instead of using the proper channels. You politely try to direct them to use your business line, but as the months go by, they start racking up more and more calls to your cell phone, taking your valuable time when any one of your employees could have helped them.

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Unified Communication Brings Big Benefits

With business' trying to feel out the situation, there is going to be some anxiety, some indecisiveness, even some fear about reopening too early (or too late). It may be a perfect time, however, to start to look at ways you can innovate your business. One way you can do that is by reinventing your business’ communications platform. 

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The Benefits of Switching to VoIP

Every business needs some sort of telephone system. If you are looking to save some money, a Voice over Internet Protocol (VoIP) platform is a good place to start. However, VoIP can do more than just trim down your communications spend. There are many other options that VoIP can open up for the benefit of your business’ efficiency and productivity.

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HUB Tech Minutes

27 October 2020
For the average business printing costs are often looked on as a necessary evil. The truth is that they really don’t have to be as bad as you think. There is technology available today that can revolutionize the way that you manage your company’s fil...
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23 October 2020
Phishing attacks are a very common threat nowadays. Between the classic message from a supposed Nigerian Prince to a sudden and urgent email from the bank with attachment in tow, we’ve all seen our share of them. That’s the trick to stopping them—bei...