Why Engage a Managed Services Provider? - HUB TechMinutes

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Why Engage a Managed Services Provider?

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I have heard Managed Services Providers (MSPs) compared to Insurance Companies.  This is not accurate.  You engage Insurance Companies to provide a service you hope not to use; you engage a Managed Services Provider to provide services you will use. 

TOP 10 Reasons from CompTIA: 

  1. Improve security 
  2. A proactive approach to IT problems 
  3. Better uptime 
  4. Gain access to newer technologies 
  5. Cost savings 
  6. Peace of mind 
  7. Free up internal staff for strategic planning 
  8. Tap into cloud solutions 
  9. Lack of an internal IT department 
  10. Handle remote office IT 

Let’s explore Cost Savings: 

  1. Predictable monthly budgeting 
  2. Low capital outlay 
  3. A team of experts with skills not easily found in one single hire candidate (SMB) 
  4. Free up IT Department for strategic planning while MSP maintains day to day functions (Large Businesses) 
  5. MSP assumes delivery risk; productivity incentive 
  6. Long term solution 

Peace of Mind – Organizations can focus on strategic business planning and growth knowing their internal processes are operationally sound.  MSP as a Strategic Partner grows with you. 

Flexibility, availability and functionality. 

What to look for in an MSP 

  1. Strategic Partner:  Do they understand your business goals and provide consultative services along with the basic services (email/backup/monthly monitoring)? 
  2. Reliability:  Service levels, do they provide support when you need it? 
  3. Solid Track Record:  Do they have the knowledge and skill set to help your company achieve your business objectives and growth? 
  4. Established processes:  Are these documented? 

Contact HUB today to find out more about their Managed Service offerings at 204-772-8822 or 1-833-874-0725

Author’s Note:  If you found this Article helpful/informative, please share with LinkedIn connections you think may benefit from the read. 

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“As a small non-profit it was hard to find tech support that suited our needs and budget. We switched to HUB after a personal consultation where they actually took the time to learn our needs and offered us suggestions that were practical for our organization.”
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“One of the things we like most about Hub is the service. Any email inquiry we send gets a reply confirming receipt and that is quickly followed by a detailed reply telling us when a technician will be looking into the problem.”
Mike Williams
Ade & Company Inc.
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